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Employee grievances
November 2021
This Information Note provides guidance on general principles in relation to employee grievances. It is not a substitute for the Agency’s Code of Practice on Disciplinary and Grievance Procedures.
Webinar - Handling Workplace Grievances
In the ever-evolving landscape of the modern workplace, it's crucial to understand how to effectively manage and address grievances. Whether you're an employee, a manager, or an HR professional, having a solid grasp of the grievance process is essential for maintaining a healthy and productive work environment.
In this webinar, we'll explore the following key areas:
- Understanding the legislative framework underpinning workplace grievances in Northern Ireland.
- Awareness of general principles supporting an effective procedure.
- The process for handling grievances.
- Dealing with common issues that may arise.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Video Guide to the Employment Tribunal Process
Law Centre NI has launched a new video guide to the Employment Tribunal process, which will help people to understand what they should expect when submitting a claim to the Tribunal.
Available in English, Hungarian, Lithuanian and Polish, the Guide is split into two chapters so that people can learn about the steps that they will go through before a Hearing takes place, as well as what happens on the day of the Hearing.
You can access the video and the written guide at this link:
Guide to the Employment Tribunal | Law Centre Northern Ireland (lawcentreni.org)
For more information, contact our Workplace Information Service team at 03300 555 300 or Law Centre NI at 028 9024 4401.
CMRS Statistics - Quarter 4 2020-2021
This spreadsheet sets out our conciliation statistics for the fourth quarter of 2020-2021 (January, February, March 2021).
Joint Newsletter between the Labour Relations Agency and the Equality Commission for Northern Ireland April 2016
This is the seventh edition of the employment and equality law up-date published jointly by the Labour Relations Agency and the Equality Commission.
Shared Parental Leave: A Good Practice Guide for Employers and Employees
The Work and Families (Northern Ireland) Act 2015 and associated regulations provide an opportunity for parents to take advantage of additional flexibility in the way they choose to care for a new arrival to the family.
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