The Agency’s Helpline is available to employers, employees, trade unions and others. The Helpline advisors provide information and advice on a wide range of employment matters. The Helpline is also an important point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.
The Helpline provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.
While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.
028 9032 1442
Monday - Friday 9.00am to 5.00pm