This Information Note provides guidance on general principles in relation to employee grievances. It is not a substitute for the Agency’s Code of Practice on Disciplinary and Grievance Procedures.
The Code should be considered in full prior to any actual grievance proceedings. This can be downloaded from the publications section of this website.
Current legislation provides that an employee is entitled to receive from their employer, within two months of commencing employment, a written statement of the main terms and conditions of employment. The written statement must specify a person to whom an employee can apply for the purpose of seeking resolution of any grievance relating to his/her employment, how the employee should make such applications and any further steps in this process which are available to the employee. In the case of further steps the written statement can set out these out in writing or refer to reasonably accessible documents which provides more detail.