About the Labour Relations Agency

We provide an impartial and confidential employment relations service to those engaged in industry, commerce and the public services. Our services include the provision of advice on good employment practices and assistance with the development and implementation of employment policies and procedures. We are also active in resolving disputes through our conciliation, mediation and arbitration services.

  • Who we are

    The Labour Relations Agency (the Agency) was established in 1976 with responsibility for promoting the improvement of employment relations in Northern Ireland.  It is independent and publicly funded.

  • What we do

    The Labour Relations Agency provides free, impartial and confidential services to employers, employer bodies, employees and workers in Northern Ireland, as well as Trade Unions, HR and legal professionals.

  • Vision

    It is our vision to be widely recognised as Northern Ireland’s leading authority in promoting productive working relationships for the benefit of individuals and organisations and to support the creation of a thriving and inclusive economy.

  • Purpose

    Our purpose is to improve employment relations, promote best employment practice and resolve workplace disputes through the delivery of high quality, impartial and independent services.

  • Values

    To achieve our vision and purpose, our values are to be progressive, ethical, exemplary and responsive. These values underpin all that we do.

  • Current Vacancies - Working for the Labour Relations Agency

    Our role is to improve employment relations in Northern Ireland and our core business is the delivery of responsive advisory and dispute resolution services. 

  • Service Standards

    The Agency adopts the service standards set by Government in the Citizen’s Charter.  Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.

  • Equality statement

    The Labour Relations Agency fully supports the elimination of all forms of discrimination in employment.

  • Agency structure

    The vision and objectives of the Labour Relations Agency are determined by a Board consisting of a Chair and nine members who are appointed by the Department for the Economy (DfE). Staff are direct employees of the Agency.  They receive continuous training and development on changes in employment legislation and employment relations practice and procedures.

  • Governance

    Information relating to how we are organised