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Labour Relations Agency 1976 – 2016
Forty years of improving employment relations in Northern Ireland

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About Us

Who We Are

The Labour Relations Agency (the Agency) was established in 1976 as a Non-Departmental Public Body with responsibility for promoting the improvement of employment relations in Northern Ireland. The Agency is independent of Government and is funded mainly in the form of a grant from the Department for the Economy (DfE).

What We Do

The Agency provides an impartial and confidential employment relations service to those engaged in industry, commerce and the public services. The Agency's services include the provision of advice on good employment practices and assistance with the development and implementation of employment policies and procedures. The Agency is also active in resolving disputes through its conciliation, mediation and arbitration services.

Agency Structure

The policy of the Agency is determined by a Board consisting of a part-time Chairman and nine other members appointed by the DfE. Members of the Agency's Board are appointed on the basis of their knowledge of, and experience in, employment relations. The Board normally comprises members from employer bodies, trade unions or those who have a relevant academic or employment law background. The Agency publishes an Annual Report and Accounts.

LRA Board

LRA Board

Marie Mallon

Marie Mallon was appointed to...

LRA Board

Jill Minne

Jill Minne is Strategic HR Director for the Northern Ireland Civil Service...

LRA Board

Deirdre Fitzpatrick

Deirdre Fitzpatrick was appointed on the 1st December 2014 as an...

LRA Board

Daire Murphy

Daire Murphy, who was appointed as an Employee Representative, practised...

LRA Board

Louise Crilly

Louise Crilly, appointed as an Independent Member to the Board, is a...

LRA Board

Michelle McGinley

Michelle McGinley, appointed as an Employer Representative to the...

LRA Board

Alison Millar

Alison Millar is the General Secretary of the Northern Ireland Public...

LRA Board

Gary McMichael

Gary McMichael has been the Chief Officer of the Northern Ireland...

LRA Board

Pauline Shepherd

Pauline Shepherd is currently the CEO for the Independent Health and...

LRA Board

Albert Mills

Albert Mills is a trade unionist. From 2006, he was Chairman of...

Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

028 9032 1442

Monday - Friday 9.00am to 5.00pm

Contact Us

Please note that we cannot deal with employment-related enquiries by e-mail. To receive information or advice about an employment-related issue, please telephone our Helpline on Belfast 90 321442 where an officer will speak with you directly about your query. Please note that the Agency can arrange the services of an interpreter if required.

If you have an employment relations issue in Great Britain please contact the ACAS Helpline on 0300 123 1100 .

For all non-employment related queries or questions please fill in the box below.