New LRA Events Programme
September – December 2018
online booking available from 1st August 2018

The information contained in this website is for general information purposes only. The information is provided by the Labour Relations Agency and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

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About Us

Who We Are

The Labour Relations Agency (the Agency) was established in 1976 as a Non-Departmental Public Body with responsibility for promoting the improvement of employment relations in Northern Ireland. The Agency is independent of Government and is funded mainly in the form of a grant from the Department for the Economy (DfE).

What We Do

The Agency provides an impartial and confidential employment relations service to those engaged in industry, commerce and the public services. The Agency's services include the provision of advice on good employment practices and assistance with the development and implementation of employment policies and procedures. The Agency is also active in resolving disputes through its conciliation, mediation and arbitration services.

Agency Structure

The policy of the Agency is determined by a Board consisting of a part-time Chairman and nine other members appointed by the DfE. Members of the Agency's Board are appointed on the basis of their knowledge of, and experience in, employment relations. The Board normally comprises members from employer bodies, trade unions or those who have a relevant academic or employment law background. The Agency publishes an Annual Report and Accounts.

LRA Board

LRA Marie Mallon Marie Mallon was appointed to the Chair of the Labour Relations Agency with effect from 1 August 2014 following her retirement from the post of Deputy Chief Executive/Director of...
LRA Jill Minne Jill Minne is Strategic HR Director for the Northern Ireland Civil Service (NICS). She leads NICS HR, an organisation providing retained HR services and strategic HR advice to all...
LRA Deirdre Fitzpatrick Deirdre Fitzpatrick was appointed on the 1st December 2014 as an Independent Member to the Board. Deirdre is a management consultant, and runs her own consultancy practice....
LRA Daire Murphy Daire Murphy is an Employee Representative and a Regional Casework Official with the NASUWT, The Teachers' Union.  He has previously worked in the voluntary sector, as an...
LRA Louise Crilly Louise Crilly, appointed as an Independent Member to the Board, is a practising lawyer with over 18 years’ experience of legal practice in both the private and public sectors in...
LRA Michelle McGinley Michelle McGinley, appointed as an Employer Representative to the Board, is a qualified solicitor who works for Engineering Employers Federation (EEF), a not for profit...
LRA Alison Millar Alison Millar is the General Secretary of the Northern Ireland Public Service Alliance (NIPSA). She has overall responsibility for the general work of the union as well as the...
LRA Gary McMichael Gary McMichael has been the Chief Officer of the Northern Ireland charity Action on Substances through Community Education and Related Training (ASCERT) since 2001. He formerly...
LRA Pauline Shepherd Pauline Shepherd is currently the CEO for the Independent Health and Care Providers (IHCP) which is a membership organisation for private, charity and church-affiliated...
LRA Albert Mills Albert Mills is a trade unionist. From 2006, he was Chairman of the Amalgamated Transport and General Workers Union (ATGWU) Officers Negotiating Committee for Great Britain and...

Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

028 9032 1442

Monday - Friday 9.00am to 5.00pm

Contact Us

Please note that we cannot deal with employment-related enquiries by e-mail. To receive information or advice about an employment-related issue, please telephone our Helpline on Belfast 90 321442 where an officer will speak with you directly about your query. Please note that the Agency can arrange the services of an interpreter if required.

If you have an employment relations issue in Great Britain please contact the ACAS Helpline on 0300 123 1100 .

For all non-employment related queries or questions please fill in the box below.