Customer Complaints Form

The Labour Relations Agency is committed to investigating complaints in a thorough and transparent way in line with our Customer Complaints policy.

The Agency will discuss with the complainant if there is a need for interpreter support, specialist transport facilities, assistance with making information available in Braille, large print, audio and minority languages. If you have any queries please email: CustomerComplaints@lra.org.uk.

Section 1 - About You

Please indicate how you would like us to contact you by ticking the boxes:

Section 2 - About Your Complaint

Outline the background to the complaint and give a brief description of what you think the Agency failed to do, or did wrongly.