We run a range of advisory training seminars, workshops and briefings, as well as a document vetting service to help organisations avoid and manage workplace issues. 

We also have a dedicated Workplace Information Service - 03300 555 300 - for anyone in Northern Ireland with an employment-related query.

Where a problem hasn’t been resolved and a claim has been made by an individual to the industrial tribunal, the Labour Relations Agency has a statutory duty to offer conciliation services.  We also provide and facilitate other dispute resolution services including mediation, arbitration, independent appeals and collective conciliation.

  • Everyone should be treated with dignity and respect at work.  Bullying or harassment of any kind should not be tolerated.

  • Disciplinary issues arise when the employer has concerns about an employee’s conduct, absence from work or the way they are performing in their job. They may start a disciplinary procedure which could lead to disciplinary action (including dismissal in more serious cases).

  • Employers have a legal duty to ensure that they do not treat an individual less favourably on any grounds related to their age, gender, marital status, disability, race/nationality, sexual orientation, religious belief or political opinion.

  • There are several ways a dismissal could be considered unfair.

  • If an employer fundamentally breaches a contract of employment, it could lead to the employee resigning. If an employee fundamentally breaches a contract of employment he or she could be dismissed.