Key Governance Documents



  • Arms-Length Body (ALB) Review of the Labour Relations Agency (LRA)

    Key Governance Documents

    In April 2023 the Department for the Economy (DfE) engaged Business Consultancy Services (BCS) to complete a review of the Labour Relations Agency (LRA). The review was conducted in line with Cabinet Office guidance, namely Tailored Reviews: Guidance on Reviews of Public Bodies (May 2019) and Guidance on the undertaking of Reviews of Public Bodies (December 2022).  

  • Business Plan 2023-24

    Key Governance Documents



  • Business Plan 2020-21

    Key Governance Documents
  • Labour Relations Agency Customer Charter

    Key Governance Documents

    This publication explains the standards you can expect from us when you use any of our services. 

    We want to hear what you think of our Charter and our services.  This document also tells you how to provide feedback to us.


  • Management Statement & Financial Memorandum (MSFM) (October 2019)

    Key Governance Documents

    This Management Statement and Financial Memorandum (MSFM) has been drawn up by the Department for the Economy, sponsor Department, in consultation with the Labour Relations Agency. The document is based on a model prepared by the Department of Finance (‘DoF').