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Leaflet 7. Rules and Procedures
February 2016
Good company rules benefit employers and employees.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Certificate in Line Management Practice - Online Model - January 2021
This sets out the schedule and content of the modules included in our Certificate in Line Management Practice commencing January 2021.
Webinar - Flexible Working
This webinar aims to help employers understand their duties and responsibilities and to promote good employment practice. It includes an overview of the statutory flexible working process from employee request, the right of accompaniment, the right of appeal through to communication of the final decision.
Labour Relations Agency Corporate Plan 2017-2021
This Corporate Plan covers the four-year period from April 2017 to March 2021. It sets out how the Agency intends to contribute to the effectiveness of the Northern Ireland labour market through the delivery of high quality employment relations services.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
New CEO for Labour Relations Agency
The Labour Relations Agency has appointed Don Leeson as its new Chief Executive Officer.
LRA launches Flexible Future 24 Conference
Contemporary flexible working practices, and their potential to power productivity and a more inclusive labour market will be the focal point of the Labour Relations Agency’s upcoming annual conference.
Guide to LRA Services
February 2013
Labour Relations Agency Tees Off Event on Hiring Seasonal Staff
Employers in the Causeway Coast and Glens area, who plan to hire seasonal staff during the 148th British Open golf tournament, are invited to attend a free event jointly hosted by the Labour Relations Agency (LRA) and local Council.