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Giving and Accepting Notice
If the employer or employee wishes to end the employment relationship they must give each other notice.
Types of contracts
In addition to contracts of employment, a number of other types of contracts exist.
Who is an employee?
There are differences between ‘employees’, ‘workers’ and ‘contractors’. These differences in status can affect rights and responsibilities in the workplace.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Retirement
Older workers can choose when they retire and can take any occupational pension they’re entitled to. Usually the employer cannot force an employee to retire.