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Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Harassment and Bullying in the Workplace
This guide outlines the steps to building an inclusive workplace and includes signposts to other guidance published by the Equality Commission and the Labour Relations Agency.
The guidance is designed to be of practical use to employers, trade unions or employee representatives when developing and implementing policies in the areas of harassment and bullying.
Harrassment and Bullying at Work - Promoting an Inclusive Workplace
This guide outlines the steps to building an inclusive workplace and includes signposts to other guidance published by the Equality Commission and the Labour Relations Agency.
The guidance is designed to be of practical use to employers, trade unions or employee representatives when developing and implementing policies in the areas of harassment and bullying.
Student Placement template
This is the application form to be considered for the Communications Student Placement opportunity in 2021/22.
CMRS Statistics - Quarter 1 2021-2022
This spreadsheet provides our conciliation service statistics for the first quarter (April, May, June) of 2021 - 2022.
CMRS Statistics - Quarter 2 2021-2022
This spreadsheet provides our conciliation service statistics for the first quarter (April, May, June) of 2021 - 2022.
CMRS Statistics - Quarter 1 2020-2021
This spreadsheet provides our conciliation service statistics for the first quarter (April, May, June) of 2020-21.