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Resolving problems
Issues and problems can arise in any workplace. If not resolved they can cause lasting damage to individuals, to the business and to relationships. It is important to ensure there are fair processes in place to deal with problems and that organisations adopt a best practice approach. We run free training seminars and briefings and have guides, template policies and flowcharts to help. Where additional support is needed we offer free, impartial and confidential conciliation, mediation and arbitration services.
Gifts and Hospitality Register 1st April 2019 - 31st March 2020
Anonymised Gifts and Hospitality Register 01.04.19 - 31.03.20
Gifts and Hospitality Register 1st April 2018 - 31st March 2019
Anonymised Gifts and Hospitality Register 01.04.18 - 31.03.19
Steps to resolve
When there is an issue in the workplace, employers and employees have a number of options and steps they can take to resolve it, ranging from informal conversations to formal processes and procedures.
Trade unions
The Industrial Relations (Northern Ireland) Order 1992 defines a trade union as “an organisation (whether permanent or temporary) which … consists wholly or mainly of workers of one or more descriptions and is an organisation whose principal purposes include the regulation of relations between workers … and employers or employers’ associations.
Labour Relations Agency Customer Charter
This publication explains the standards you can expect from us when you use any of our services.
We want to hear what you think of our Charter and our services. This document also tells you how to provide feedback to us.
Pay and wages
Employees and workers receive some form of payment in return for the work they do.
Taking Pride and Making Strides in the Workplace
Labour Relations Agency and panel of leading speakers join our first Pride Panel event, Encouraging Respectful Conversations in The Workplace.