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Customer Service
This page sets out how the Labour Relations Agency strives to deliver excellent customer service. It also provides the resources we use to support our work.
No.395 Conduct of Employment Agencies and Employment Businesses Regulations (Northern Ireland) 2005
These Regulations revolve the 1982 Regulations of the same name Associated Regulations.
No. 39 Trade Union Recognition (Method of Collective Bargaining) Order (Northern Ireland) 2001
This Order specifies the method by which collective bargaining might be carried out. (See Trade union and Labour Relations (NI) Order 1995).
372 National Minimum Wage (Employment Dismissal Procedures Agreement) (Repeal) Order (Northern Ireland) 1998
This Order repeals Section 26(5) of the 1998 Act and the provision of that Act which authorised that repeal. (Dismissal Procedure Agreements).
560 (27) The Disability Discrimination Act 1995 (Commencement No. 4) Order (Northern Ireland) 1996
This Order stipulates 2nd December 1996 as the date when the remaining provisions of 5.16(3) come into effect as far it relates to the definition of ‘sub-lease’ and ‘sub-tenancy’ as defined and operational as of 30 May 1996.
No. 206 The Labour Relations Agency (Flexible Working) Arbitration Scheme Order (Northern Ireland) 2006
This Order establishes and brings into operation the flexible Working Arbitration Scheme as facilitated by the Labour Relations Agency.
287 Code of Practice (Redundancy Consultation and Procedures) (Appointed Day) Order (Northern Ireland) 1998
This Order stipulates 1st October 1998 as the date thereupon the Code comes into effect.
The Coronavirus Act 2020
The Coronavirus Act 2020 creates a new, temporary, statutory right for eligible workers to take Emergency Volunteering Leave to assist the Health and Social Care system in response to the Coronavirus outbreak.
Sections 8 and 9 refer to Emergency Volunteers