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Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Code of Practice on Disciplinary and Grievance Procedures - 3rd April 2011
This publication sets out how to manage discipline and grievance processes in line with legal requirements and best practice.
Webinar - Redundancy
This webinar provides useful information and advice on the topic of redundancy. It illustrates how to ensure the process is managed fairly and in line with employment legislation.
Flexible Working - The Law and Good Practice - A Guide for Employers
This publication is divided into three main parts:
Pregnancy and Maternity Rights -The Law and Good Practice- A Guide for Employers
This publication is divided into three main parts:
Flexible Working - The Law and Good Practice - A Guide for Employers
This publication is divided into three main parts: