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Advice on Handling Redundancy
The aim of this guide below is to provide guidance for employers, trade unions and employee representatives on the best way to handle redundancies.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Flexible Working: The Right to Request and Duty to Consider
Under provisions set out in the Employment Rights (Northern Ireland) Order 1996 and regulations made under it, all employees have a statutory right to ask their employer for a change to their contractual terms and conditions of employment to work flexibly.
Employee grievances
November 2021
This Information Note provides guidance on general principles in relation to employee grievances. It is not a substitute for the Agency’s Code of Practice on Disciplinary and Grievance Procedures.
Webinar - Good Practice in Recruitment and Selection
This webinar covers good practice in recruitment and selection within the workplace.
Supporting Mental Health in the Workplace Useful Contacts and Information Sources
This document provides the contact details for several organisations that can provide guidance and support around mental health issues.
Webinar - Difficult Conversations
This webinar provides guidance on how to manage difficult conversations in the workplace.
Webinar - Managing Poor Performance
This webinar provides guidance on how to manage poor performance in the workplace.
Advice on Recruitment, Selection and Induction
This booklet is designed to provide employers with guidance in carrying out recruitment, selection and induction activities.
Webinar - Dignity at Work
This webinar covers the principles and practice of ensuring staff experience dignity in the workplace.