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LRA response to DEL review of the NI employment dispute resolution system
4th September 2009
This paper gives the Agency's response to the Department of Employment and Learning's consultation questions.
Equality statement
The Labour Relations Agency fully supports the elimination of all forms of discrimination in employment.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
2016-Present
Index of employment-related statute (Acts and Orders) 2016-Present
Advice on Handling Discipline and Grievances at Work
This guide is purely advisory. It complements the Agency’s Code by giving more practical advice and guidance that employers and employees and their representatives will often find helpful both in general terms and in respect of individual cases.
What we do
The Labour Relations Agency provides free, impartial and confidential services to employers, employer bodies, employees and workers in Northern Ireland, as well as Trade Unions, HR and legal professionals.
Conciliation Explained
If someone has lodged a claim to the tribunal about their employment rights a copy is sent to the Labour Relations Agency.
We have a legal duty to offer Conciliation in most cases when someone has a complaint about their employment rights even if no claim has been made to the Tribunal service.
Labour Relations Agency Disability Action Plan 2020-2023
This action plan follows on from our 2015-2018 action plan and outlines how the Agency intends to implement a number of meaningful actions which we believe will impact positively on both disabled staff and users of our services.
The purpose of our Disability Action Plan is to look at things we could be doing to promote positive attitudes towards disabled people and to encourage their participation in our work areas.