If someone has lodged a claim to the tribunal about their employment rights a copy is sent to the Labour Relations Agency.
We have a legal duty to offer Conciliation in most cases when someone has a complaint about their employment rights even if no claim has been made to the Tribunal service.
A Conciliation Officer will contact the parties or their representatives as quickly as possible and their role is to help find a solution that both sides find acceptable instead of going to a tribunal hearing. They don’t impose solutions, but will try to help you settle your differences on your own terms.
This booklet explains how we can help.