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Information on the Rights of Workers in Northern Ireland (Latvian Translation)
Updated February 2016
Information on the Rights of Workers in Northern Ireland (Lithuanian Translation)
Updated February 2016
Information on the Rights of Workers in Northern Ireland (Polish Translation)
Updated February 2016
Information on the Rights of Workers in Northern Ireland (Portuguese Translation)
Updated February 2016
Information on the Rights of Workers in Northern Ireland (Slovak Translation)
Updated February 2016
Information on the Rights of Workers in Northern Ireland (Tetum Translation)
Updated February 2016
Advice on Non-union Representation in the Workplace
This guide is for employers and non-union workplace representatives. It gives advice on the provision of time off, training and facilities to enable non-union representatives to carry out their duties. It covers statutory and non-statutory representatives.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Labour Relations Agency Arbitration Scheme - Guide to the Scheme
Revised January 2013
The Agency was given the power to introduce the Scheme by the Industrial Relations (Northern Ireland) Order 1992, as amended, and the Fair Employment and Treatment (Northern Ireland) Order 1998. Subsequently, the Scheme has been established by means of the Labour Relations Agency Arbitration Scheme Order (Northern Ireland) 2012.