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Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment)
Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment) launched by the NI Employment Relations Roundtable.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Steps to resolve
When there is an issue in the workplace, employers and employees have a number of options and steps they can take to resolve it, ranging from informal conversations to formal processes and procedures.
10X REASONS (AND MORE) FOR GOOD EMPLOYMENT RELATIONS – A CONFERENCE
On Thursday 23 February 2023, we hosted our “10X Reasons and More for Good Employment Relations in NI” conference at Titanic Belfast.
This major stakeholder conference brought together employers, HR professionals, trade unionists and others to explore how we create a framework of best practice that will help turn the vision for a 10X economy into a reality through good employment relations.
Included on this page are some of the highlights of the event
Promoting Equality in Employment for Women Affected by Menopause
This guide has been developed in partnership with the Equality Commission and Northern Ireland Committee of the Irish Congress of Trade Unions.
An Examination of Recent and Likely Future Developments in Employment Law in Northern Ireland
Patricia Maxwell
JANUARY 2004
Shared Parental Leave: A Good Practice Guide for Employers and Employees
The Work and Families (Northern Ireland) Act 2015 and associated regulations provide an opportunity for parents to take advantage of additional flexibility in the way they choose to care for a new arrival to the family.
Flexible Working - The Law and Good Practice - A Guide for Employers
This publication is divided into three main parts:
Flexible Working - The Law and Good Practice - A Guide for Employers
This publication is divided into three main parts:
Managing Bereavement in the Workplace
This guidance aims to help employers manage this difficult situation through appropriate and sensitive discussions with their employee, both in the immediate aftermath of bereavement and in the longer term.