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LRA Website Accessibility Audit - August 2020
This document sets out a summary of the checks and tests that were performed on the LRA website ahead of the introduction of new accessibility legislation.
Joint Newsletter between the Labour Relations Agency and the Equality Commission for Northern Ireland June 2012
Our second edition examines some key issues and cases that impact on organisations throughout Northern Ireland, including - complying with The Bribery Act (2010); pending changes in employment law in GB, “equality law in GB, ROI and NI - similar but not the same” and assistance for small employers provided by both the Labour Relations Agency and the Equality Commission.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Advice on Handling Redundancy
The aim of this guide below is to provide guidance for employers, trade unions and employee representatives on the best way to handle redundancies.
Experience of LRA's first placement student - Michael
In this video, the LRA's first placement student, describes his experience, to support others who are considering applying for this opportunity in the future.
Advice on Trade Union Representation in the Workplace
This guide is for employers, trade unions and union workplace representatives. It gives advice on the provision of time off, training and facilities to enable union representatives to carry out their duties. It covers statutory and non-statutory representatives.
Leaflet 7. Rules and Procedures
February 2016
Good company rules benefit employers and employees.
Guide to LRA Services
February 2013
EC Bulk Spreadsheet Portal Template
This spreadsheet should be completed and uploaded via the portal to notify multiple cases relating to both EC (employee-led) notifications and NON ET (employer-led) requests.