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Mediation Evaluation 2012
May 2013
Guide to LRA Services
February 2013
Business Plan 2013-14
Key Governance Documents
Conciliation Explained
If someone has lodged a claim to the tribunal about their employment rights a copy is sent to the Labour Relations Agency.
We have a legal duty to offer Conciliation in most cases when someone has a complaint about their employment rights even if no claim has been made to the Tribunal service.
CMRS Statistics - Quarter 2 2020-2021
This spreadsheet sets out our conciliation statistics for the second quarter of 2020-2021 (July, August, September 2020).
Types of problems
Problems can arise in any workplace. Below are some examples, though not an exhaustive list. Employers, employees and their representatives may find it helpful to refer to the Labour Relations Agency's codes of practice, sample letters, flowcharts and guides. Our service is confidential and all our resources are free of charge to anyone working to prevent or resolve a workplace issue in Northern Ireland.
Contracts of employment
Employers must provide a contract of employment which sets out the terms and conditions of employment.