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No 174 The Rehabilitation of Offenders (Exceptions) (Amendment) (No. 2) Order (Northern Ireland) 2014
This Order comes into operation on 1/8/14 and amends the Rehabilitation of Offenders (Exceptions) Order 1979.
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No 65 The Statutory Sick Pay (Maintenance of Records)(Revocation) Regulations (Northern Ireland) 2014
These Regulations come into effect from 6/4/14 and effectively they revoke Regulation 13 of the old 1982 Regulations regarding the keeping of records concerning the payment of Statutory Sick Pay (SSP) to be retained by employers.
No. 56 The Social Security Benefits Up-rating Order (Northern Ireland) 2017
This Order, one of a series of statutory rules relating to the annual up-rating of social security benefits provides for the rates of certain social security benefits, pensions and allowances from various dates in early April 2017.
No.118 The Smoking (2006 Order) (commencement) Order (Northern Ireland) 2007
This order provides for the coming into operation of the remainder of the 2006 order on 30/04/07.
No 1088 The Transnational Information and Consultation of Employees (Amendment) Regulations 2010
These Regulations were laid before Parliament on 6/4/10 and come into operation on 5/6/11 and essentially they amend the 1999 Regulations which made provision for the establishment of European Works Councils for organisations that met the requisite criteria in terms of size and presence for Community-scale undertakings.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Labour Relations Agency Customer Charter
This publication explains the standards you can expect from us when you use any of our services.
We want to hear what you think of our Charter and our services. This document also tells you how to provide feedback to us.
No 54 The Statutory Sick Pay (Coronavirus) (Suspension of Waiting Days and General Amendment) Regulations (Northern Ireland) 2020
These Regulations suspend the limitation, set out in the Social Security Contributions and Benefits Act (Northern Ireland) 1992, that Statutory Sick Pay is not payable for the first three qualifying days in a period of entitlement. They also amend the Statutory Sick Pay (General) Regulations (Northern Ireland) 1982 to specify when a person is isolating by reason of coronavirus is deemed to be incapable of work.
No.286 The Corporate Manslaughter and Corporate Homicide (2007 Act) (Commencement) Order (Northern Ireland) 2012
This Order brings into force on 3rd September 2012 section 2(1)(d) of the Corporate Manslaughter and Corporate Homicide Act 2007.
373 (C.17) Employment Relations (1999 Order) (Commencement No. 4 and Transitional Provisions) Order 2000
This Order brings into operating, on 8/3/01, Articles 3,7,8 and 25 and Schedule 1 of the Employment Relations (Northern Ireland) Order 1999.