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Advice on Managing Difficult Conversations
The ability to be able to talk about very sensitive and emotive issues is an integral part of effective line management and can be critical to managing performance, promoting attendance and improving team dynamics. These difficult conversations should not be avoided.
Managing the Performance of Your Employees
Effective performance management can bring about many benefits to your business, including improved staff performance, greater productivity and stronger employee engagement.
Leaflet 10. Managing the Performance of Your Employees
February 2016
Effective performance management can bring about many benefits to your business, including improved staff performance, greater productivity and stronger employee engagement.
Employee grievances
November 2021
This Information Note provides guidance on general principles in relation to employee grievances. It is not a substitute for the Agency’s Code of Practice on Disciplinary and Grievance Procedures.
Workplace policies
Clear workplace policies and procedures help organisations to be productive, efficient and maintain high levels of staff morale. Ensuring that everyone knows how and why things are done is a key component in establishing best employment practice. Check out our free 'Employment Document Toolkit' to create your own policies and procedures that adhere to legal requirements and best practice, and which meet the particular needs of your organisation.
Advice on Trade Union Representation in the Workplace
This guide is for employers, trade unions and union workplace representatives. It gives advice on the provision of time off, training and facilities to enable union representatives to carry out their duties. It covers statutory and non-statutory representatives.
Advice on Recruitment, Selection and Induction
This booklet is designed to provide employers with guidance in carrying out recruitment, selection and induction activities.
Deductions from wages by employers
February 2016
The Wages (Northern Ireland) Order 1988 repealed various Truck Acts 1831 to 1940 and the Payment of Wages Act (Northern Ireland) 1970 and made changes to the law governing the way in which wages were paid.
Advice on Conducting Employment Investigations
This guide is designed primarily for medium-sized organisations in Northern Ireland but the core principles apply as much to small and micro-employers as well as multi-nationals.
Leaflet 2. Plan Your Employment Needs
February 2016
By keeping up-to-date employee information on personnel records, businesses can make sure that unexpected changes to their employment needs are kept to a minimum.