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EC Bulk Spreadsheet Portal Template
This spreadsheet should be completed and uploaded via the portal to notify multiple cases relating to both EC (employee-led) notifications and NON ET (employer-led) requests.
Escalating unresolved issues
Some issues in the workplace cannot be resolved informally so it is important that there is a fair and clear escalation process where each side meets their responsibilities. The Labour Relations Agency can offer information, flowcharts and codes of practice to help. We also offer confidential and impartial conciliation, mediation and arbitration services to help parties resolve issues without needing to go to tribunal.
The Agency is a public body with statutory responsibilities so there is no charge for our services.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment)
Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment) launched by the NI Employment Relations Roundtable.
Webinar - Hybrid Working
This webinar provides an overview to employers considering introducing hybrid working in their organisation. It complements the Labour Relations Agency ‘Practical Guide to Hybrid Working’, available to view or download free from our website.
Who is an employee?
There are differences between ‘employees’, ‘workers’ and ‘contractors’. These differences in status can affect rights and responsibilities in the workplace.
#FlexibleFutures24 - Highlights Video
This video provides an overview of our #FlexibleFutures24 conference on 14 March 2024.
What a great day it was hearing from lots of inspirational speakers with a wealth of evidence about how to make flexible working work! We are grateful to all our speakers and attendees for making it such a success, and especially to our partners, Timely Careers and the Department for the Economy for the key role they played in making the conference happen.