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Labour Relations Agency (Customer Standards of Service March 2024)
You can access the Labour Relations Agency's Customer Standards of Service by clicking on the link below
Who is an employee?
There are differences between ‘employees’, ‘workers’ and ‘contractors’. These differences in status can affect rights and responsibilities in the workplace.
Wider list of healthcare professionals to sign fit notes from July 2022
The list of those who can sign Fit Notes will change from 1 July 2022 to include registered nurses, occupational therapists, pharmacists and physiotherapists, in addition to doctors. Find the legislation here.
Escalating unresolved issues
Some issues in the workplace cannot be resolved informally so it is important that there is a fair and clear escalation process where each side meets their responsibilities. The Labour Relations Agency can offer information, flowcharts and codes of practice to help. We also offer confidential and impartial conciliation, mediation and arbitration services to help parties resolve issues without needing to go to tribunal.
The Agency is a public body with statutory responsibilities so there is no charge for our services.
Minister announces publication of assessment and response to Parental Bereavement Leave and Pay consultation
Economy Minister Diane Dodds today announced the publication of her Department’s assessment and response to the recent consultation on Parental Bereavement Leave and Pay.
Pay and wages
Employees and workers receive some form of payment in return for the work they do.
LRA Publishes Guidance on Bank Holiday for Queen Elizabeth's Funeral
The Labour Relations Agency has published guidance for employers and employees following the death of Queen Elizabeth II, in relation to the special bank holiday that has been confirmed for Monday 19 September 2022.
Read more here.