Search Results
Purpose
Our purpose is to improve employment relations, promote best employment practice and resolve workplace disputes through the delivery of high quality, impartial and independent services.
Annual Review of Employment Law - Mark McAllister - November 2020 - video Part 1
This video is the first half of our Director of Employment Relations Services, Mark McAllister's presentation of our Annual Review of Employment Law, delivered in November 2020.
Annual Review of Employment Law - Mark McAllister - November 2020 - video Part 2
This video is the second half of our Director of Employment Relations Services, Mark McAllister's presentation of our Annual Review of Employment Law, delivered in November 2020.
Employee grievances
November 2021
This Information Note provides guidance on general principles in relation to employee grievances. It is not a substitute for the Agency’s Code of Practice on Disciplinary and Grievance Procedures.
Annual Review of Employment Law - Mark McAllister - November 2020
This document provides an overview of our 'Annual Review of Employment Law', which is delivered through a number of partnership events, by our Director of Employment Relations Services, Mark McAllister.
New Beginnings for the Labour Relations Agency
A new year brings new beginnings for The Labour Relations Agency (LRA) which recently moved from its former home in the iconic Cathedral Quarter of Belfast – its base for 25 years.
NI’s Labour Market Follows Global Trends with ‘Hybrid Working’ offering best response to the ‘Great Resignation’
- 40% of workforce considering leaving or changing jobs by summer 2022 -
Collective Conciliation Explained
Collective Conciliation is facilitated or assisted negotiation where an Agency conciliator helps employers and employees (normally via trade unions) to try to reach mutually acceptable settlements of their collective disputes.
Escalating unresolved issues
Some issues in the workplace cannot be resolved informally so it is important that there is a fair and clear escalation process where each side meets their responsibilities. The Labour Relations Agency can offer information, flowcharts and codes of practice to help. We also offer confidential and impartial conciliation, mediation and arbitration services to help parties resolve issues without needing to go to tribunal.
The Agency is a public body with statutory responsibilities so there is no charge for our services.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.