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Customer Service
This page sets out how the Labour Relations Agency strives to deliver excellent customer service. It also provides the resources we use to support our work.
New CEO for Labour Relations Agency
The Labour Relations Agency has appointed Don Leeson as its new Chief Executive Officer.
No 138 The Smoke-Free (Exemptions, Vehicles, Penalties and Discounted Amounts) Regulations (Northern Ireland) 2007
These regulations provide for exemptions under the Smoking (Northern Ireland) Order 2006 and provide for most public and work vehicles to be smoke-free under the order.
No 317 The Work and Families (Increase of Maximum Amount) Order (Northern Ireland) 2009
This Order comes into effect on 1/10/09 and has the main purpose of increasing the maximum weekly amount used for the purposes of calculating certain awards by the Industrial Tribunal from £350 to £380. This is commonly referred to as the “capped weeks pay” for the purposes of unfair dismissal and redundancy pay calculations.
We Are Moving!
On 6 December 2022, the Labour Relations Agency moved its Head Office to James House, 2-4 Cromac Avenue, the Gasworks, at the bottom of Belfast's Ormeau Road. Our Regional Office remains at Richmond Chambers, The Diamond, Derry/L'Derry. Read more here.
Please note that phone numbers (03300 555 300 and 03300 552 220) and email addresses will remain the same.
However, there is a wealth of guides and resources on our website which may still have our old Gordon Street address. We are working our way through these to update them with the new address.
No 104 The Maternity and Parental Leave etc. (Amendment) Regulations (Northern Ireland) 2015
These Regulations amend the Maternity and Parental Leave etc. Regulations (Northern Ireland) 1999. The purpose of doing so is to remove the limitation on parental leave so that it may be taken at any time before a child’s eighteenth birthday.
LRA Pride Discussion Encourages Workplace Respect
This week the Labour Relations Agency (LRA) marked Belfast’s Pride Festival week by hosting a panel discussion to help businesses and organisations manage workplace conversations on diversity issues, which some may regard as ‘difficult’ or ‘sensitive’.
No 266 The Working Time (Amendment) Regulations (Northern Ireland) 2009
These Regulations amend the Working Time Regulations by continuing to phase in the reduction in the maximum number of hours (subject to individual opt out) that doctors in training are required to work.
1871-1976
Index of employment-related statute (Acts and Orders) 1871-1976