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Pension scheme trustees and directors of trustee companies
Employees who are trustees of an occupational pension scheme (as defined in Section 1 of the Pension Schemes (Northern Ireland) Act 1993) or directors of trustee companies are entitled to reasonable time off with pay to carry out any of their trustee’s duties, or to receive training relevant to those duties.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
The Northern Ireland labour market 1977-2007: then, today and tomorrow
Mike Smyth, University of Ulster
Information on the Rights of Workers in Northern Ireland (Cantonese Translation)
Updated February 2016
Information on the Rights of Workers in Northern Ireland (Latvian Translation)
Updated February 2016
Information on the Rights of Workers in Northern Ireland (Lithuanian Translation)
Updated February 2016
Information on the Rights of Workers in Northern Ireland (Polish Translation)
Updated February 2016