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Resolving problems
Issues and problems can arise in any workplace. If not resolved they can cause lasting damage to individuals, to the business and to relationships. It is important to ensure there are fair processes in place to deal with problems and that organisations adopt a best practice approach. We run free training seminars and briefings and have guides, template policies and flowcharts to help. Where additional support is needed we offer free, impartial and confidential conciliation, mediation and arbitration services.
Employee-led Early Conciliation
From 27 January 2020 anyone who wishes to lodge a claim with the Industrial or Fair Employment Tribunal must first notify the Labour Relations Agency and discuss the option of Early Conciliation. You will not be able to proceed to tribunal without at least considering this option.
Industrial action
This section includes information on official industrial action; unofficial industrial action; repudiation of industrial action; and lawful industrial action.
280 (13) The Disability Discrimination Act 1995 (Commencement No. 3 and Saving and Transitional Provisions) Order (Northern Ireland) 1996
This Order stipulates 11th July 1996 as the day in which further components of the 1995 Act come into operation of a Code of Practice relating to help for persons suffering discrimination, and on 2nd December 1996 provides for: discrimination against applicants and employees, meaning of discrimination, duty of employer to make adjustments, small business exemption, enforcement, remedies, discriminatory adverts, discrimination against contract workers, discrimination by trade organisations (as defined), alterations to premises under lease, discrimination in relation to goods, facilities and services, small dwelling exemptions, victimisation, aiding unlawful acts, liability of employers and so on.
Preventing relationship problems
The best way to prevent relationship problems is to have policies and procedures that are fair, constructive and clear and there should be constructive communication to address issues as quickly as possible. We can help you to check if your policies and procedures are in line with best practice.
However, where relationships have been damaged by events in the workplace, the Labour Relations Agency can provide impartial and confidential mediation, conciliation or arbitration support to help resolve the situation.
Hybrid Working - Here to stay or past its use-by date?
There has been a noticeable drift back to the workplace following the pandemic, with the proportion of NI employees working remotely for some of the time falling from 41% in April 2020 to 17%. Ironically, even Zoom has recently decided to bring its staff back to the office for at least part of the week.
With this in mind, CIPD NI and the Labour Relations Agency ran a webinar on 16 October 2023 to take stock of the HR profession’s experience of hybrid working to date. CIPD NI Branch Chair Nicola Barber hosted the event, and we were joined by an expert panel comprising:
• Ulster University Economist Ana Desmond, co-author of ‘Is remote working, working?’ – research into remote working patterns in NI, published in August 2023;
• Leading HR practitioner and thinker Gary Cookson, author of ‘HR for Hybrid Working’ published in June 2022; and,
• Caroline Samia from the Labour Relations Agency.
The event was recorded, and is now available to view below. The slide deck used during the event is also available for download.