Certificate in Effective Line Management Practice

Published on 02 February 2024
Line Management Certificate

In Person Programme

The Labour Relations Agency is delighted to offer the Spring/Summer 2024 Certificate in Effective Line Management Practice.

Effective line managers positively contribute to productive organisations leading on operations and deliverables while also managing people – impacting on areas including performance, absence and staff turnover.

In recognising the fundamental role of the modern line manager, the Labour Relations Agency ‘Certificate in Effective Line Management Practice’ will equip managers with the knowledge and skills they need to be successful in their role that helps foster an inclusive workplace where all employees feel valued and can thrive.

Who is this for?

The programme is for new line managers. Suitable for employees new to a management role, and experienced technical/specialist employees who are managing people for the first time.

What will it cover?

The programme will provide you with an excellent foundation in the skills required for:

  • Having difficult conversations
  • Conducting investigations
  • Supporting mental health in the workplace
  • Managing employee attendance
  • Managing performance
  • Dealing with disciplinary or grievance matters
  • Handling conflict at work

How much will it cost?

It’s free.  The Labour Relations Agency does not charge for any services.

Is the programme delivered in person?

Yes – the programme will be delivered face to face at our Head Office - James House, 2-4 Cromac Avenue, Belfast, BT7 2JA. The group is deliberately small, providing opportunities to network, get to know each other and share experiences over the eight sessions. 

What is my time commitment?

Four days.  The programme is intensive and practical.  We will deliver two sessions per day, one day per week, over four weeks.  Each session lasts a maximum of 2.5 hours.   You will need the support of your own line manager to guarantee your attendance and protect the time.

So, when is the next programme?

It starts very soon - Thursday 11th April 2024. There are eight sessions across four dates, and you need to be able to attend all of them:

  • Thursday 11th April
  • Thursday 18th April
  • Thursday 25th April
  • Thursday 2nd May

Time | Session 1 – 10.00am – 12.30pm | Session 2 – 1.30pm – 4.00pm.

I’m interested – what’s next?

  1. Are you new to managing staff?
  2. Are you available to attend on all of the current programme dates?

If your answer is YES to both questions above – book your place online today and we’ll be in touch soon.

Places are limited to 16 participants in total, with up to two employees per organisation.  We may have to restrict places if the course is over-subscribed.

Event Details


Labour Relations Agency
James House
2-4 Cromac Avenue
Belfast BT7 2JA
United Kingdom

This event has already taken place.