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Information on the Rights of Workers in Northern Ireland (Lithuanian Translation)
Updated February 2016
Information on the Rights of Workers in Northern Ireland (Polish Translation)
Updated February 2016
Information on the Rights of Workers in Northern Ireland (Portuguese Translation)
Updated February 2016
Information on the Rights of Workers in Northern Ireland (Slovak Translation)
Updated February 2016
Information on the Rights of Workers in Northern Ireland (Tetum Translation)
Updated February 2016
Escalating unresolved issues
Some issues in the workplace cannot be resolved informally so it is important that there is a fair and clear escalation process where each side meets their responsibilities. The Labour Relations Agency can offer information, flowcharts and codes of practice to help. We also offer confidential and impartial conciliation, mediation and arbitration services to help parties resolve issues without needing to go to tribunal.
The Agency is a public body with statutory responsibilities so there is no charge for our services.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Advice on Managing Poor Performance
This booklet is designed to provide employers with guidance on identifying the causes of and dealing with instances of poor work performance.
Leaflet 2. Plan Your Employment Needs
February 2016
By keeping up-to-date employee information on personnel records, businesses can make sure that unexpected changes to their employment needs are kept to a minimum.