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COVID-19 – Our Services
Given the ongoing threat to public health posed by Covid-19 (Coronavirus), we have regrettably had to make a number of changes to the services provided by the Labour Relations Agency.
What we do
The Labour Relations Agency provides free, impartial and confidential services to employers, employer bodies, employees and workers in Northern Ireland, as well as Trade Unions, HR and legal professionals.
Workplace policies
Clear workplace policies and procedures help organisations to be productive, efficient and maintain high levels of staff morale. Ensuring that everyone knows how and why things are done is a key component in establishing best employment practice.
Types of problems
Problems can arise in any workplace. Below are some examples, though not an exhaustive list. Employers, employees and their representatives may find it helpful to refer to the Labour Relations Agency's codes of practice, sample letters, flowcharts and guides. Our service is confidential and all our resources are free of charge to anyone working to prevent or resolve a workplace issue in Northern Ireland.
Governance
Information relating to how we are organised
COVID-19 Update
The Northern Ireland Engagement Forum was established by the Department for the Economy. It is chaired by the Labour Relations Agency and comprises the Confederation of British Industry, Chambers of Commerce, Federation of Small Businesses NI, Institute of Directors, Manufacturing NI, NI Retail Consortium, the Northern Ireland Committee of the Irish Congress of Trade Unions, SOLACE, the Health and Safety Executive for Northern Ireland (HSENI), the Labour Relations Agency and the Public Health Agency.
The Forum advises the NI Executive on how best to manage the challenges Covid-19 places on NI businesses and workers.
The Forum has produced A Practical Guide to Making Workplaces Safer which has been approved by the NI Executive and is now available to support organisations and workers across Northern Ireland to take appropriate measures to keep everyone safe.
Privacy Notice
LRA (Labour Relations Agency) Privacy Policy
Values
To achieve our vision and purpose, our values are to be progressive, ethical, exemplary and responsive. These values underpin all that we do.
Service Standards
The Agency adopts the service standards set by Government in the Citizen’s Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.