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Customer Service
This page sets out how the Labour Relations Agency strives to deliver excellent customer service. It also provides the resources we use to support our work.
Calculation of Holiday entitlement for Term Time/Part year Workers
The Supreme Court decision handed down in the case of Harpur Trust v Brazel on 20th July 2022 has now provided clarity on how statutory leave entitlement for workers who are described as part year workers (i.e. workers who work for varying hours during only certain weeks of the year but have a continuing contract throughout that year), should be calculated.
Über Decision Significant for Other Gig Workers, Says Labour Relations Agency
The Labour Relations Agency (LRA) has described today’s (19 February 2021) Supreme Court judgment affecting Über drivers, as a landmark decision.
Labour Relations Agency launches all new Employer Toolkit for NI businesses
Free advice and document guidance now online…from managing bullying to menopause transition in the workplace
Steps to resolve
When there is an issue in the workplace, employers and employees have a number of options and steps they can take to resolve it, ranging from informal conversations to formal processes and procedures.
Labour Relations Agency Certificate in Effective Line Management Practice
The Labour Relations Agency is pleased to offer the first public 2022 programme of the Certificate in Effective Line Management Practice.
Labour Relations Agency Certificate in Effective Line Management Practice
The Labour Relations Agency is pleased to offer the Autumn 2021 programme of the Certificate in Effective Line Management Practice.
Business Growth on the Menu for Labour Relations Agency Breakfast and Networking Event
The Labour Relations Agency is inviting employers in the North West to come to a free breakfast event on 30 January 2019 at 80/81 Ebrington Square, L’Derry.