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Mediation Explained
Mediation works by using a neutral Labour Relations Agency mediator to assist parties involved in a workplace conflict or dispute to reach a satisfactory solution to workplace disputes that both sides are able to agree to.
Collective Conciliation Explained
Collective Conciliation is facilitated or assisted negotiation where an Agency conciliator helps employers and employees (normally via trade unions) to try to reach mutually acceptable settlements of their collective disputes.
Advice on Handling Discipline and Grievances at Work
This guide is purely advisory. It complements the Agency’s Code by giving more practical advice and guidance that employers and employees and their representatives will often find helpful both in general terms and in respect of individual cases.
EARLY CONCILIATION COMING TO NI 27 JANUARY 2020
Following a change in employment law, the Labour Relations Agency will provide a new service to employees, employers, and their representatives.
Guide to LRA Services
February 2013
Advice on Social Media and the Employment Relationship
It's hard to think of a bigger change in the workplace over the last 10 years than the arrival of social media as a means of communication. Their rapid rise in prevalence and importance is changing the nature of work and how it balances with our private lives.
Supporting Mental Health in the Workplace Useful Contacts and Information Sources
This document provides the contact details for several organisations that can provide guidance and support around mental health issues.
Conciliation Statistics 2019-2020
This spreadsheet provides key information about our conciliation service during 2019-2020.
Webinar - Difficult Conversations
This webinar provides guidance on how to manage difficult conversations in the workplace.
Webinar - Managing Poor Performance
This webinar provides guidance on how to manage poor performance in the workplace.