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Conciliation services

We offer conciliation services to help parties involved in a workplace dispute to come to a legally binding resolution without needing to go through a tribunal. We offer both individual conciliation and collective conciliation, for example where an issue affects a number of employees. There is no charge for using the Agency's conciliation services.

Mediation

An independent mediator can sometimes help resolve grievance or disciplinary issues. There is no charge for using the Labour Relations Agency's mediation service.

Types of contracts

In addition to contracts of employment, a number of other types of contracts exist.

Jury service

Jury service is a public duty.

Preventing relationship problems

The best way to prevent relationship problems is to have policies and procedures that are fair, constructive and clear and there should be constructive communication to address issues as quickly as possible.  We can help you to check if your policies and procedures are in line with best practice.

However, where relationships have been damaged by events in the workplace, the Labour Relations Agency can provide impartial and confidential mediation, conciliation or arbitration support to help resolve the situation.

Disciplinary procedures

Disciplinary procedures are used for dealing with problems with employees' conduct or their performance, which could lead to warnings or dismissal.