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Labour Relations Agency Customer Charter
This publication explains the standards you can expect from us when you use any of our services.
We want to hear what you think of our Charter and our services. This document also tells you how to provide feedback to us.
1995-1999
Index of employment-related statute (Acts and Orders) 1995-1999
Latest News
Keep up to date with the latest in employment relations in Northern Ireland
77 The Statutory Maternity Pay (Compensation of Employers) (Amendment) Regulations (Northern Ireland) 1996
These Regulations amend the similarly named principal Regulations of 1994 by increasing the percentage amount that small employers can recover (in terms of additional amounts), i.e. 5.5% from 6 April 1996.
120 The Statutory Maternity Pay (Compensation of Employers) (Amendment) Regulations (Northern Ireland) 1997
These Regulations amend the similarly named principal Regulations of 1994 by increasing the percentage amount that small employers can recover in terms of additional amounts, i.e. 6.5 % from 6 April 1997.
Trade unions
The Industrial Relations (Northern Ireland) Order 1992 defines a trade union as “an organisation (whether permanent or temporary) which … consists wholly or mainly of workers of one or more descriptions and is an organisation whose principal purposes include the regulation of relations between workers … and employers or employers’ associations.
Escalating unresolved issues
Some issues in the workplace cannot be resolved informally so it is important that there is a fair and clear escalation process where each side meets their responsibilities. The Labour Relations Agency can offer information, flowcharts and codes of practice to help. We also offer confidential and impartial conciliation, mediation and arbitration services to help parties resolve issues without needing to go to tribunal.
The Agency is a public body with statutory responsibilities so there is no charge for our services.
Values
To achieve our vision and purpose, our values are to be progressive, ethical, exemplary and responsive. These values underpin all that we do.