Search Results
Webinar - Pregnancy at Work
This short webinar provides a whistle-stop tour of pregnancy at work. It covers notification, arranging cover, health and safety, antenatal care, pregnancy discrimination and returning to work.
Webinar - Redundancy
This webinar provides useful information and advice on the topic of redundancy. It illustrates how to ensure the process is managed fairly and in line with employment legislation.
Describing the job
A job description should be an outline of the purpose of the job, its main tasks and duties as well as more general information such as health and safety responsibilities.
Volunteers
A volunteer is not an employee or a worker and does not have an employment contract.
Starting out
There is lots to think about when starting a new job, or when hiring new staff. It is important that there are good processes in place so that everyone meets their responsibilities and everyone’s rights are protected.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.