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Hours and pay
The hours we work and the pay we receive for that work are two key factors when it comes to job satisfaction, feeling fulfilled, challenged and rewarded. It is important that record keeping systems are robust, policies and communication about breaks and benefits are clear, and that people know their rights and responsibilities.
Customer Service
This page sets out how the Labour Relations Agency strives to deliver excellent customer service. It also provides the resources we use to support our work.
Who is an employee?
There are differences between ‘employees’, ‘workers’ and ‘contractors’. These differences in status can affect rights and responsibilities in the workplace.
Maternity, Paternity and Parental leave
Pregnant employees are entitled to up to one year’s maternity leave. Paternity leave is available if certain criteria are met. Parents are also entitled to 18 weeks’ unpaid leave for each child up to their 18th birthday.