Search Results
Business Plan 2013-14
Key Governance Documents
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Webinar - Staff Retention
This webinar looks at staff retention, the essential elements that make up a retention strategy and the tangible benefits to an organisation of retaining good staff.
Five Ways to Wellbeing Poster
This poster is available to download and display around the workplace, to remind people of positive things they can do to help manage their mental wellbeing.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
Safe at Home, Safe at Work - Guidance on Domestic Violence and Abuse
This joint guide provides advice and recommendations for employers and trade unions in terms of providing support for employees who may be experiencing domestic violence or abuse.
Webinar - Pregnancy at Work
This short webinar provides a whistle-stop tour of pregnancy at work. It covers notification, arranging cover, health and safety, antenatal care, pregnancy discrimination and returning to work.
Four Day Working Week Podcast
In the fourth podcast in the "Challenging Workplaces" series, we discuss the four day week, and whether it might be time to reassess the traditional Monday to Friday working pattern in the modern workplace.
CMRS Statistics - Annual Statistics 2020-2021(April 2020 - March 2021)
This spreadsheet sets out our conciliation statistics for the reporting year 2020-2021 (April 2020 - March 2021).
These statistics contain finally adjusted figures resulting from end of year case reconciliations.
Guidance on the Agency Workers Regulations (Northern Ireland) 2011
This guidance has been produced by the Department for the Economy. It is designed to help agency workers, hirers of agency workers and the recruitment sector to understand the Agency Workers Regulations (Northern Ireland) 2011.