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Business Plan 2018-19
Key Governance Documents
Business Plan 2017-18
Key Governance Documents
Business Plan 2016-17
Key Governance Documents
Business Plan 2015-16
Key Governance Documents
Business Plan 2012-13
Key Governance Documents
Business Plan 2013-14
Key Governance Documents
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
Variation of Contract Supplementary Guidance - July 2020
This document provides useful guidance on the topic of variation of contract. It can be downloaded alongside our webinar on the same topic.
Leaflet 10. Managing the Performance of Your Employees
February 2016
Effective performance management can bring about many benefits to your business, including improved staff performance, greater productivity and stronger employee engagement.