Search Results
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Webinar - Variation of Contract
This webinar provides a summary of what you need to know about varying a contract of employment.
Practical Guide to Hybrid Working - LRA - October 2021
This practical guide offers support to those considering introducing hybrid working in their organisations. It sets out the key considerations and offers a sample policy. Free to download.
Temporary lay-off and short-time working
From time to time employers may experience a temporary shortage of work and it may be necessary to lay-off all or some of their employees in order to preserve long term employment security. If temporary lay-off is being considered there are important aspects of employment and contract law to take into account.
Having Conversations about Domestic Abuse at Work
A short, practical guide developed in partnership with Recentre to support you in handling safe conversations about domestic abuse at work.
The Labour Relations Agency Arbitration Scheme Explained
You can use the Labour Relations Agency Arbitration Scheme to resolve an employment–related dispute (a “claim”) instead of going to a tribunal.