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Discrimination
Employers have a legal duty to ensure that they do not treat an individual less favourably on any grounds related to their age, gender, marital status, disability, race/nationality, sexual orientation, religious belief or political opinion.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
1 (1) The Disability Discrimination Act (1995) (Commencement No. 1)(Northern Ireland) 1996
This Order stipulates 2nd January 1996 as the date whereupon sections 50, 51 and 52 of, and schedule 5 to, as modified by Schedule 8 of the DDA 1995 which deals with the establishment of the NI Disability Council.
137 Health and Personal Social Services (Disciplinary Procedures) Regulations (Northern Ireland) 1996
These Regulations replace the existing provisions which were derived from the 1973 Regulations.
No.47 The Employment Rights (Increase of Limits) Order (Northern Ireland) 2008
This Order, increases as of 2/3/08, the limits applying to certain awards of Industrial Tribunals, and other amounts payable under employment legislation.
No.100 The Fair Employment Tribunal (Remedies) (Amendment) Order (Northern Ireland) 2007
This order amends the 1995 Order of the same name by clarifying that awards calculated by the Tribunal on which interest is calculated does not include an award in respect of costs, allowances of preparation time. The Order also stipulates the Tribunals’ power to deal with complaints of harassment in this context.
No 169 The Employment Rights (Increase of Limits) Order (Northern Ireland) 2015
This Order comes into operation on 22/3/15 and essentially it revises the limits on awards and payments under certain employment rights legislation in line with the rate of inflation.
No 27 The Rehabilitation of Offenders (Exceptions) (Amendment) Order (Northern Ireland) 2014
On 14/4/14 this Order comes into operation and amongst other things it amends the Rehabilitation of Offenders (Exceptions) Order 1979 (“the 1979 Order”)
No 78 The Social Security Benefits Up-rating Order (Northern Ireland) 2014
This Order makes changes to social security benefits related to employment such as Statutory Sick Pay (SSP) and Statutory Maternity Pay (SMP).
No 69 The Social Security Benefits Up-rating Order (Northern Ireland) 2013
This Order makes changes to social security benefits related to employment such as Statutory Sick Pay (SSP) and Statutory Maternity Pay (SMP).