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Advice on Conducting Employment Investigations
This guide is designed primarily for medium-sized organisations in Northern Ireland but the core principles apply as much to small and micro-employers as well as multi-nationals.
Advice on Managing Difficult Conversations
The ability to be able to talk about very sensitive and emotive issues is an integral part of effective line management and can be critical to managing performance, promoting attendance and improving team dynamics. These difficult conversations should not be avoided.
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Pregnancy and Maternity at Work
This is a Guide to Pregnancy and Maternity at Work for Employers in Northern Ireland.
Sexual Harassment Guidance - March 2024
This guide has been developed in partnership with the Northern Ireland Committee for the Irish Congress of Trade Unions (NIC-ICTU). It has been endorsed by Women in Business. The guide is designed for employers, employees and their representatives and aims to help eradicate sexual harassment from the workplace.
Having Conversations about Domestic Abuse at Work
A short, practical guide developed in partnership with Recentre to support you in handling safe conversations about domestic abuse at work.
Promoting Equality in Employment for Women Affected by Menopause
This guide has been developed in partnership with the Equality Commission and Northern Ireland Committee of the Irish Congress of Trade Unions.
The Labour Relations Agency Arbitration Scheme Explained
You can use the Labour Relations Agency Arbitration Scheme to resolve an employment–related dispute (a “claim”) instead of going to a tribunal.
CMRS Statistics - Quarter 4 2020-2021
This spreadsheet sets out our conciliation statistics for the fourth quarter of 2020-2021 (January, February, March 2021).