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Conciliation Statistics 2019-2020
This spreadsheet provides key information about our conciliation service during 2019-2020.
Leaflet 9. Workplace Communications
February 2016
Most employees need to be instructed about their jobs. But keeping employees informed about other more general matters at work is just as essential and can contribute to the efficiency of any organisation.
Escalating unresolved issues
Some issues in the workplace cannot be resolved informally so it is important that there is a fair and clear escalation process where each side meets their responsibilities. The Labour Relations Agency can offer information, flowcharts and codes of practice to help. We also offer confidential and impartial conciliation, mediation and arbitration services to help parties resolve issues without needing to go to tribunal.
The Agency is a public body with statutory responsibilities so there is no charge for our services.
Early Conciliation Notification Form
The Early Conciliation notification form can be either be downloaded from our website below, or can be collected from either our Belfast office or Regional Office. You can complete the form and post it to either our office in Belfast or our Regional office. The addresses are noted below.
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10X REASONS (AND MORE) FOR GOOD EMPLOYMENT RELATIONS – A CONFERENCE
On Thursday 23 February 2023, we hosted our “10X Reasons and More for Good Employment Relations in NI” conference at Titanic Belfast.
This major stakeholder conference brought together employers, HR professionals, trade unionists and others to explore how we create a framework of best practice that will help turn the vision for a 10X economy into a reality through good employment relations.
Included on this page are some of the highlights of the event
Arbitration Explained
Arbitration
Arbitration involves an independent and impartial person called an arbitrator (acting alone or chairing a panel) being appointed by the Labour Relations Agency to make a decision on a dispute. This decision is based on the evidence presented by the parties to that dispute.
Advice on Social Media and the Employment Relationship
It's hard to think of a bigger change in the workplace over the last 10 years than the arrival of social media as a means of communication. Their rapid rise in prevalence and importance is changing the nature of work and how it balances with our private lives.
Supporting Mental Health in the Workplace Useful Contacts and Information Sources
This document provides the contact details for several organisations that can provide guidance and support around mental health issues.
Webinar - Good Practice in Recruitment and Selection
This webinar covers good practice in recruitment and selection within the workplace.
Webinar - Difficult Conversations
This webinar provides guidance on how to manage difficult conversations in the workplace.