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Customer Service
This page sets out how the Labour Relations Agency strives to deliver excellent customer service. It also provides the resources we use to support our work.
No.102 The Industrial Tribunals (Interest on awards in Sex and Disability Discrimination cases) (Amendment) Regulations (Northern Ireland) 2007
These Regulations amend the 1996 Regulations of the same name by clarifying that awards calculated in Sex or Disability discrimination cases on which interest is calculated does not include an award in respect of costs, allowances or preparation time.
Pay and wages
Employees and workers receive some form of payment in return for the work they do.
Webinar - Dignity at Work
This webinar covers the principles and practice of ensuring staff experience dignity in the workplace.
No 1894 The National Minimum Wage Regulations 1999 (Amendment) Regulations 2008
These Regulations amend the 1999 Regulations by making some technical changes to wording but also changes the principal rates (commencing in October 2008) from £5.52 up to £5.73, (18-21 yr old rate) – will increase from £4.60 to £4.77, and those below 18 will see the rate increase from £3.40 to £3.53. Other changes in the Regulations relate to how a worker qualifies for NMW when on certain government schemes, the position regarding work trials, applicable accommodation values (£4.46) and so on.
LRA Podcast - 'Challenging Workplaces' - Part 1
In this first episode of the Labour Relations Agency's podcast, entitled 'Challenging Workplaces', Mark McAllister, Director of Employment Relations Services and Keelin Kelly, Communications Manager, discuss societal issues that are now also being recognised as workplace issues - such as domestic violence, menopause and gender identity.
CMRS Statistics - Quarter 1 2021-2022
This spreadsheet provides our conciliation service statistics for the first quarter (April, May, June) of 2021 - 2022.
CMRS Statistics - Quarter 2 2021-2022
This spreadsheet provides our conciliation service statistics for the first quarter (April, May, June) of 2021 - 2022.
CMRS Statistics - Quarter 1 2020-2021
This spreadsheet provides our conciliation service statistics for the first quarter (April, May, June) of 2020-21.
The Living Wage
The real Living Wage is based on the cost of living and is voluntarily paid by employers.