Search Results
Steps to resolve
When there is an issue in the workplace, employers and employees have a number of options and steps they can take to resolve it, ranging from informal conversations to formal processes and procedures.
Types of problems
Problems can arise in any workplace. Below are some examples, though not an exhaustive list. Employers, employees and their representatives may find it helpful to refer to the Labour Relations Agency's codes of practice, sample letters, flowcharts and guides. Our service is confidential and all our resources are free of charge to anyone working to prevent or resolve a workplace issue in Northern Ireland.
No 157 The Cross-Border mediation Regulations (Northern Ireland) 2011
Although these Regulations do not specifically relate to employment there are aspects of them that could apply in an employment dispute which is cross border between Northern Ireland and the Republic of Ireland.
Employment Document Toolkit
Once you are registered you can unlock our free core employment guides to help you build documents, policies and procedures for your own organisation.
Resolving problems
Issues and problems can arise in any workplace. If not resolved they can cause lasting damage to individuals, to the business and to relationships. It is important to ensure there are fair processes in place to deal with problems and that organisations adopt a best practice approach. We run free training seminars and briefings and have guides, template policies and flowcharts to help. Where additional support is needed we offer free, impartial and confidential conciliation, mediation and arbitration services.
Escalating unresolved issues
Some issues in the workplace cannot be resolved informally so it is important that there is a fair and clear escalation process where each side meets their responsibilities. The Labour Relations Agency can offer information, flowcharts and codes of practice to help. We also offer confidential and impartial conciliation, mediation and arbitration services to help parties resolve issues without needing to go to tribunal.
The Agency is a public body with statutory responsibilities so there is no charge for our services.
104 Race Relations (Complaints to Industrial Tribunals) (Armed Forces) Regulations (Northern Ireland) 1998
These Regulations (effective as of 17 April 1998) detail when an individual can bring a complaint to an Industrial Tribunal in respect of service with the armed forces.
106 Sex Discrimination (Complaints to Industrial Tribunals) (Armed Forces) Regulations (Northern Ireland) 1998
These Regulations (effective as of 17 April 1998) detail when an individual can bring a complaint to an Industrial Tribunal in respect of service with the armed forces.
105 Equal Pay (Complaints to Industrial Tribunal) (Armed Forces) Regulations (Northern Ireland) 1998
These Regulations (effective as of 17th April 1998) detail when an individual can bring a complaint to an Industrial Tribunal in respect of service with the armed forces.
No 213 The Time Off to Attend Adoption Appointments (Prospective Adopters) Regulations (Northern Ireland) 2015
These Regulations come into operation on 5/4/15 and essentially they establish conditions under which approved foster parents who are approved prospective adopters can access these rights, and provide that Articles 85ZJ, 85ZL, 85ZN and 85ZP are to be read as referring to 'fostering for adoption' arrangements.