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What we do
The Labour Relations Agency provides free, impartial and confidential services to employers, employer bodies, employees and workers in Northern Ireland, as well as Trade Unions, HR and legal professionals.
Conciliation services
We offer free conciliation services to help parties involved in a workplace dispute to come to a legally binding resolution, without needing to go through a public tribunal. We offer both individual conciliation and collective conciliation, for example where an issue affects a number of employees.
Privacy Notice
LRA (Labour Relations Agency) Privacy Policy
Types of problems
Problems can arise in any workplace. Below are some examples, though not an exhaustive list. Employers, employees and their representatives may find it helpful to refer to the Labour Relations Agency's codes of practice, sample letters, flowcharts and guides. Our service is confidential and all our resources are free of charge to anyone working to prevent or resolve a workplace issue in Northern Ireland.
Customer Service
This page sets out how the Labour Relations Agency strives to deliver excellent customer service. It also provides the resources we use to support our work.
Potential Problems at Christmas Time
The Labour Relations Agency Workplace Information Service receives enquiries every Christmas from businesses with questions and problems.
To help you prepare and avoid potential issues we have compiled some frequently asked questions which we receive each Christmas season.
Jury service
Jury service is a public duty.
LRA Public Meeting to Focus on Introduction of New ‘Early Conciliation’ Service
New workplace dispute resolution service required by Employment Act (NI) 2016
Statistics Hub
The Labour Relations Agency produces a wide range of statistics in the course of its service delivery. We believe that a lot of the information we hold may be of interest to a range of individuals, including researchers and students, and groups including trade unions and employer organisations.
So when releasing statistics we choose those which we think are of wide interest.
Cookies policy
When we provide services, we want to make them easy, useful and reliable.