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Types of problems
Problems can arise in any workplace. Below are some examples, though not an exhaustive list. Employers, employees and their representatives may find it helpful to refer to the Labour Relations Agency's codes of practice, sample letters, flowcharts and guides. Our service is confidential and all our resources are free of charge to anyone working to prevent or resolve a workplace issue in Northern Ireland.
LRA Research Uncovers Lack of Training in NI to Manage Workplace Disputes
Fewer than half of employers in Northern Ireland train managers to prevent or resolve workplace disputes. This was a key finding of research carried out on behalf of the Labour Relations Agency (LRA) by Cardiff Business School.
Estimating the costs of workplace conflict in Northern Ireland
Workplace conflict has a negative impact on organisational performance and the working experiences of those involved. Research commissioned by the Labour Relations Agency on workplace conflict in Northern Ireland suggests that disputes took up valuable time and eroded organisational culture.
These challenges have arguably become more acute in the wake of the Covid-19 pandemic with pressure on recruitment, retention, engagement and productivity.
However, leaders and policymakers may underestimate the strategic importance of managing conflict at work. Conflict management is often unseen – taking place in the shadows and behind closed doors. Until recently, lack of visibility has been exacerbated by a lack of robust data. This analysis of the costs of workplace conflict in Northern Ireland finds that 37% of workers experience conflict each year at a cost of £851m.
The report in full can be found below, while our podcast on the topic can also be found here.
Exercise - Current Position in My Workplace
This questionnaire helps establish the current policies and provision to support mental health in the workplace and identify where additional steps or resources might be needed.
Events Programme Jan - June 2020
This document lists the range of seminars, briefings and workshops that we plan to deliver over the coming months to cover a range of employment relations-related topics. Please note that additional dates may be added to the events schedule which aren't included in this document.
Employment relations in Northern Ireland – Co-operation or Confrontation
Patrick McCartan
APRIL 2007
Harassment and Bullying in the Workplace
This guide outlines the steps to building an inclusive workplace and includes signposts to other guidance published by the Equality Commission and the Labour Relations Agency.
The guidance is designed to be of practical use to employers, trade unions or employee representatives when developing and implementing policies in the areas of harassment and bullying.
Webinar - Handling Workplace Grievances
In the ever-evolving landscape of the modern workplace, it's crucial to understand how to effectively manage and address grievances. Whether you're an employee, a manager, or an HR professional, having a solid grasp of the grievance process is essential for maintaining a healthy and productive work environment.
In this webinar, we'll explore the following key areas:
- Understanding the legislative framework underpinning workplace grievances in Northern Ireland.
- Awareness of general principles supporting an effective procedure.
- The process for handling grievances.
- Dealing with common issues that may arise.
NI’s Labour Market Follows Global Trends with ‘Hybrid Working’ offering best response to the ‘Great Resignation’
- 40% of workforce considering leaving or changing jobs by summer 2022 -
Hybrid Working - Here to stay or past its use-by date?
There has been a noticeable drift back to the workplace following the pandemic, with the proportion of NI employees working remotely for some of the time falling from 41% in April 2020 to 17%. Ironically, even Zoom has recently decided to bring its staff back to the office for at least part of the week.
With this in mind, CIPD NI and the Labour Relations Agency ran a webinar on 16 October 2023 to take stock of the HR profession’s experience of hybrid working to date. CIPD NI Branch Chair Nicola Barber hosted the event, and we were joined by an expert panel comprising:
• Ulster University Economist Ana Desmond, co-author of ‘Is remote working, working?’ – research into remote working patterns in NI, published in August 2023;
• Leading HR practitioner and thinker Gary Cookson, author of ‘HR for Hybrid Working’ published in June 2022; and,
• Caroline Samia from the Labour Relations Agency.
The event was recorded, and is now available to view below. The slide deck used during the event is also available for download.