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Business Plan 2016-17
Key Governance Documents
Business Plan 2015-16
Key Governance Documents
Business Plan 2012-13
Key Governance Documents
Business Plan 2013-14
Key Governance Documents
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Definition of LRA Jurisdictions for Conciliation
This document sets out the main definitions for jurisdiction categories as used in Conciliation.
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
Recruiting people with conflict-related convictions - Employers' Guide
This guidance is for all employers in the public, private and voluntary sectors. It has been developed by a working group co-chaired by Sir George Quigley and Nigel Hamilton and comprising representatives of Government departments, the Irish Congress of Trades Unions, the Confederation of British Industry and a representative group of ex-prisoners.
Promoting Equality in Employment for Women Affected by Menopause
This guide has been developed in partnership with the Equality Commission and Northern Ireland Committee of the Irish Congress of Trade Unions.