Search Results
Mediation Explained
Mediation works by using a neutral Labour Relations Agency mediator to assist parties involved in a workplace conflict or dispute to reach a satisfactory solution to workplace disputes that both sides are able to agree to.
Arbitration Explained
Arbitration
Arbitration involves an independent and impartial person called an arbitrator (acting alone or chairing a panel) being appointed by the Labour Relations Agency to make a decision on a dispute. This decision is based on the evidence presented by the parties to that dispute.
Cookies policy
When we provide services, we want to make them easy, useful and reliable.
Mediation Evaluation 2012
May 2013
Employment relations in Northern Ireland – Co-operation or Confrontation
Patrick McCartan
APRIL 2007
Guide to LRA Services
February 2013
Labour Relations Agency Customer Charter
This publication explains the standards you can expect from us when you use any of our services.
We want to hear what you think of our Charter and our services. This document also tells you how to provide feedback to us.
Guide to LRA Services (Cantonese Translation)
November 2011
Guide to LRA Services (Polish Translation)
November 2011